Booking Conditions

IMPORTANT NOTE
Please read the booking conditions below. Payment of your deposit indicates acceptance of the booking conditions detailed in the brochure.

Price & Fluctuation

All prices quoted are subject to change without notice having regard to unforeseen circumstances, foreign exchange fluctuations & variations in operating costs. Quadrant Australia reserves the right to adjust the price according to the impact the fluctuation has had on prices.

Minimum Numbers

The tour proceeds with the minimum number of full paying passengers. In the event that the required numbers are not reached, the departure may be postponed or cancelled.

Reservations & Deposit

To confirm your place on this program please book as early as possible. A reservation can only be confirmed with a deposit, & completion of the booking form. Confirmation will be provided in writing within seven working days.

Final Payment

Final payment is due 90 days prior to departure. Payments can be accepted after this date, however it is subject to availability of flights, accommodation & other tour inclusions.

Accommodation

Tour prices include accommodation on a twin share basis (unless otherwise specified). For passengers travelling alone, it may be necessary to pay a single supplement. Single rooms may be smaller than twin bedded rooms.

Travel Documents/Visas

Australian passport holders may require a visa to enter some countries. As arrival documents are a Government to Government requirement, Quadrant Australia is not able to complete these documents on your behalf. Quadrant Australia will assist wherever possible. For the latest travel advise, please visit the Smartraveller website.

Passports

Passengers for international tours will require a current passport with six months validity beyond the date of return.

Travel Insurance

Travel insurance is required. Quadrant Australia can arrange this for you. We act as agent for the principal insurance provider or broker. Quadrant Australia cannot provide recommendations. Documentation will not be released until proof of insurance is provided, or declined, in writing.

Amendments/Cancellations

An amendment fee may be charged for any alterations to your booking, after confirmation has been sent. Any changes made by you after the full payment has been made may incur a fee, plus any charges imposed by airlines, hotels & operators, & will be subject to availability of the requested changes.

Any cancellations must be made in writing to Quadrant Australia. Cancellations received up to 90 days prior to departure may incur a fee of $1000 plus any unrecoverable costs incurred on the passenger’s behalf. Cancellations after 90 days are subject to the following fees & charges per person:

• From 90—45 days to departure – loss of deposit plus any unrecoverable costs. No refunds will be guaranteed (refund policies & fees subject to supplier contracts)
• From 45—30 days $2500 plus any unrecoverable costs. No refunds will be guaranteed (refund policies & fees subject to supplier contracts)
• Within 30 days no refunds will be given.

Unused Services

It is our policy to follow the itinerary as written, however sometimes due to circumstances outside our control, or in the best interests of the group, the itinerary may vary slightly. No refunds will be given for any unused portions of the tour.

Brochure/Itinerary Authenticity

This program was correct at the time of printing. The information provided has been compiled with care & is published in good faith. Variations to the tour, inclusions & prices may occur. This itinerary always remains the property of Quadrant Australia Pty. Ltd., & is subject to change, with or without notice. Its unauthorised use, in whole or in part, is an infringement of copyright, & actionable by law.

Responsibility

Quadrant Australia, (which expression shall for the purpose of these conditions include any parent subsidiary affiliate or associated company hereinafter shall be called “the Firm”), acts only as agents for the hotels, airlines, bus or car companies, railroads, cruise & steamship lines, or owners or contractors providing accommodation, transportation or other services, & all coupons, exchange orders, receipts, subject to any & all tariffs, terms & conditions under which any accommodation, transportation or any other services whatsoever are provided by such hotels, airlines, bus or car companies, railroads, cruise & steamship lines or owners or contractors.

The Firm shall not be liable or responsible for death or injury to any person or loss of, or damage to, any property or otherwise (including baggage) whether due to negligence or otherwise arising out of, or in connection with, any accommodation, transportation, technical visits or other services or resulting directly or indirectly from acts of God, (dangers incidents to the sea), fire, breakdown in machinery or equipment, acts of governments or other authorities, force majeur or de facto wars, whether declared or not, hostilities, civil disturbances, strikes, riots, acts of terrorism, thefts, pilferage, epidemics, quarantines, medical or customs regulations, delays or cancellations of or changes in itinerary or schedules or overbooking or default, or from any causes beyond the firms control.

Also for any loss or damage resulting from improper or insufficient passports, visas or other documents, & that neither the Firm shall be become liable or responsible for any additional expense or liability sustained or incurred by the tour member as a result.

Participants should be aware that programs such as this visit rural & research properties, parks & conservation areas & occasionally stay in home-hosted farm stays, or camps. In addition our programs may also utilise services & accommodation provided on river & other cruise/water based vessels. All such visits carry inherent potential risks, including health risks & injuries from livestock & other animals, equipment as well as trails, roads & tracks. Participants accept such risks as inherent to such programs.

As there can be moderate walking requirements in this program, there is an expectation that participants will have an adequate level of mobility, including the ability to carry their own luggage & enter & exit coaches, boats or trains unassisted. Quadrant Australia maintains the rights to cancel, without refund, their services to clients who falsely accept the booking conditions without fully declaring any impairment. Further reserves the right to decline to accept any person on any tour.